Shipping Policy

Processing Time

Orders usually ship within 1 to 3 business days after payment confirmation. Processing time is separate from carrier transit time and may vary during peak periods.

Shipping Times

Estimated delivery windows are shown when available at checkout or in tracking updates. Delivery timing depends on destination, carrier performance, customs review, weather, and other conditions outside our control.

Tracking

When tracking is provided, customers will receive a shipping confirmation email. Please allow time for the carrier system to update after the parcel is scanned.

Incorrect Shipping Details

Customers are responsible for entering accurate shipping information. If you notice an error, email service@mivoira.com quickly. Once an order has shipped, address changes may not be possible.

Lost or Delayed Parcels

If tracking has not updated for an unusual period, contact us and we will help review the shipment. Carrier investigations may be required before a replacement or refund can be considered.

Email: service@mivoira.com